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Frequently asked questions

Please read our FAQ before sending us a message.

A very simple process…
Fill in the Warranty Registration form and you’re done!

This website is the Ireland shop of the manufacturer of Greenworks Tools. Greenworks Tools are sold in Ireland by our exclusive distributor – Handy Ireland. When you purchase from this site you will transact directly with Handy Ireland.

The simple answer is NONE – it’s FREE.
As long as you place an order with a value of £50 or more you won’t pay for delivery
If your order is less than £50 we ask you to pay £6.50 for machines & £5 for replacement parts.
Click here for full details.

Again, the answer is simple.
We use PayPal as our payment gateway – it’s secure and they accept all major credit and debit cards.

We aim to ship as soon as possible.
You should receive your order within 2-3 days.

Click here for full details.

We have selected Paypal as our online payment provider. Neither Greenworks or Handy Ireland sees or keeps any of your payment data on our website or servers, its all stored very securely by Paypal. Both Paypal and our company are fully GDPR compliant.

A very simple process begins. Once we can see the payment has reached our Paypal payment gateway then your order is transmitted to the warehouse for picking and packing.
Once the carrier has collected the parcel you will receive an e-mail confirming the parcel has left. That e-mail will also contain your invoice. Depending on the carrier used for that order they may also e mail you or send a text message giving confirmation of receipt of the parcel and an estimated delivery time.

Our products are covered by the warranty below:

Warranty Period:
Consumer/ Private usage

Products and chargers – 36 months
Batteries – 24 months

Commercial usage

Products and chargers – 12 months
Batteries – 12 months

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